Job Summary
To actively participate in the provision of a high quality, effective and efficient Outpatient service. The post holder will ensure that high standards of service and care are maintained in accordance with the Company ethos and practice.
Key Responsibilities:
- To set and maintain high standards of personalised patient care.
- To comply with legislative and Company policies and procedures.
- Ability to develop and maintain policy and procedures.
- Proactive in supporting senior staff.
- Ability and willingness to keep up to date of new developments within a growing industry.
- Ability to work in collaboration with other clinicians.
- Awareness of governance issues that reflect safe practice and reduction of any potential risks related to telephone advice.
- Adherence to privacy, confidentiality, informed consent, and security policies.
- Ability to tailor communication to the patient needs.
The above list is not exhaustive and additional / alternative tasks may be required from time to time as directed.
Person Specification:
Qualifications
Essential
- Registered Nurse on Part 1 of NMC register.
- Degree qualified with a minimum of 2-3 years post registration experience.
Desirable
- Preferable GP / treatment room / Practice Nurse experience, but not essential
- Preferable acute service experience such as A&E.
Experience
Essential
- 2 years’ experience at Band 5-6 or above (management / team leader experience).
Special Knowledge and Skills
Essential
- Knowledge of current standards within the service
- Integration of telehealth nursing practice
- Establishing a therapeutic relationship using telehealth
- Reflective safe practice
- Ethical use of information
- Human factors and ergonomics of technology use
- Willingness to undertake training and development, when necessary.
Desirable
- Evidence of treatment room / Practice Nurse / outpatient services further education (diploma / modules / degree).
- IT skills.
- Proficient at telephone assessment and advice.
- Triage / assessment skills.
- Policy and procedure development experience.
- Experience of audit, research, and other quality initiatives.
- Experience of audit, research, and other quality initiatives.
Personal Attributes
- Enthusiastic and willingness to learn new roles and take on responsibility as the role develops
- Excellent communication skills
- Flexibility
- Willingness to develop within the role and provide support for new and innovative thinking in healthcare
- Confidence in autonomous practice (where appropriate).
To apply, please complete an application AND monitoring form and return to the recruitment team.
CV's will not be accepted.
Closing date for all applications is Tuesday 7th December, 2021 at 4pm.
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